About Us

Protocol was formed in 1990 to provide discerning customers with a totally professional and comprehensive security service. We have always differentiated our service from that of our competitors by a genuine 'partnership approach based on highest quality - lowest cost.
 
Two GuardsOur senior team is comprised of former police officers, ex-military personnel as well as professionally qualified technicians. We are all committed to our operating style and to ‘practicing what we preach’.
 
2006 saw the long awaited Government legislation introduced via the SIA (Security Industry Authority) which in turn has created the ACS (Approved Contractor Status). This should rapidly establish a level playing field where you can easily determine which suppliers meet the required levels of competence expertise and professionalism.
 
Protocol was one of the first companies to re-trian all its officers, have them independantly examined by an approved body and obtain licences for all personnel, following thorough screening and criminal record vetting.
 
The SIA has awarded Protocol 'Approved Contractor Status' following rigorous assessment of all aspects of our business by an independant examining body.
 
We work diligently to uphold our vision and values that, having proved over the years our constant attention to detail, pro-active style and close relationship with both customers and staff, have built Protocol into one of Britain's most successful security organisations. 
 
 
Our Partnership Style
 
By working closely with you we are able to provide unique 'win-win' solutions which are specifically designed to provide the most effective balance between 'RISK and COST'.
 
We listen carefully to understand what you want to achieve - from officer calibre and pro-active liaison to headcount reduction and economies of scale pricing. We can then tailor our service to meet your exact requirements. 
 
 
Office 010607 [2]A visit to our headquarters is offered to our customers so that they can assess for themselves the level of investment in technology, commitment of our staff and the quality of our operating procedures.
 

Last Published: 12:53 04 Feb 2010

Measurement criteria:
 
Appearance
 
Cleanliness
 
Effectiveness
 
Efficiency
 
Attitude
 
Behaviour
 
Attendance
 
Punctuality
 
Customer satisfaction
 
Pride in 'a job well done'
 
 
YOUR BENEFITS
 
Peace of mind
 
Reduced costs
 
Senior level interface
 
Continuous evaluation
 
FREE Risk Assessments
 
 

Protocol Security Plc holds SIA approved contractor status for the provision of manned guarding and CCTV monitoring services